We are unable to process exchanges. With an online credit so you can reorder the sizes or any other items we have in stock. Due to our huge selection and quick turnaround, we don't always have every item in every size in stock. Also our suppliers sometimes are out of stock of certain designs and we cannot reorder them.
This service is offered only in the 10 provinces of Canada.
If you prefer to get a refund instead of an online store credit, here is the procedure.
Returned products must not have been washed or damaged and in their original condition. Please send us a copy of your internet receipt or give us your order number with your item(s) to facilitate the process of your online credit.
Metalomania tags NEED to still be attached to t-shirts, hoodies or beanies. If a tag is not attached to an item, you will NOT get an online credit.
We do not offer free returns on items less than $25. If you want to return an item that is less than $25, you can find the procedure here.
Each order is limited to one free return. Items purchased with an online store credit only qualify for a return where the shipping is paid by the purchaser.
Items must be returned within 14 days of when you received your items.
For Christmas, we will allow returns until January 15th of the following year (last day for us to receive the returned articles).
To receive within the next 24-48 hours a prepaid shipping label, please fill out the following form.